Discovery Cove Orlando FAQs

Discovery Cove FAQs

Please allow 30 mintues to an hour after making a payment to receive your tickets via email we have on file, ticket confirmation will also be in your account if you created one. To review your reservations online, please visit your account page.

Durrning checkout there will be an option to enter all guest names, please make sure to enter any children ages under 17 next to the name of the child.

Discovery Cove is located at 6000 Discovery Cove Way, Orlando, FL 32821.

Discovery Cove rates vary seasonally. Please check the packages and pricing page on our website for the most up-to-date rates during your travel dates. Florida residents can save year-round on admission by visiting our Florida pricing page.

Guests of all ages are welcome at Discovery Cove. Children ages 6-12 must be accompanied by a paying adult who also participates in the dolphin swim experience. Unaccompanied minors must be at least 14 to participate in the Ultimate Animal Experience program with an accompanying adult in the park with paid admission. Minors participating in any experience must have parental authorization and signed release forms.

Since children can participate in all park activities, we do not offer a separate children's rate. However, toddlers age 2 and under receive complimentary admission.

The Day Resort Packages at Discovery Cove are all-inclusive and provide access to various amenities and activities. Please refer to our website for a detailed list of inclusions.

Yes, you can add visits to our other Florida parks. When you book your day, you'll have the option of adding a two or three-park ticket to your package, valid at any combination of our theme parks: SeaWorld Orlando, Aquatica, and Busch Gardens Tampa Bay.

Life jackets are provided, and our waterways have shallow areas suitable for all guests. The use of life jackets allows guests of all swimming abilities to enjoy the water safely.

The in-water dolphin experience lasts for 30 minutes, including a short orientation session led by our expert trainers.

To review your reservations online, please visit your account page.

In the event of a named tropical storm or hurricane, we offer rescheduling or refunds for vacation packages and individual park tickets. Please visit our contact page for assistance.

Reservations canceled more than 72 hours prior to 6 p.m. on the scheduled date of arrival (or more than 30 days prior to the scheduled date of arrival for Discovery Cove reservations) are eligible for a refund of the vacation package cost. Unfortunately, refunds are not available for cancellations made within 72 hours of 6 p.m. of the scheduled date of arrival (or within 30 days of the scheduled date of arrival for Discovery Cove reservations). Please visit our cancel policy and refunds page for assistance.

To cancel your reservation, please contact our customer service team at 866-394-8096. Kindly provide your reservation details for expedited processing.. Please visit our cancel policy and refunds page for assistance.

Yes, guests with a DiscoveryCoveOrlando.com reservation that includes access to Aquatica, SeaWorld, or Busch Gardens do not need to visit Discovery Cove first. Your multi-park ticket grants you access to these other parks on any day within the ticket's validity period, allowing for flexible planning. However, please note that Discovery Cove must be visited on the specific date you selected during booking ("booking date").